Privacy Policy for Zyphora
Last updated: 2026
Welcome to Zyphora.digital ("Zyphora", "we", "our", "us"). We respect your privacy and are committed to protecting your personal information in connection with our smart AI devices, including vacuum cleaners, air conditioners, cat water fountains and other home essential products.
Information We Collect
- Personal Data: Name, e-mail address, postal address and phone number you provide when placing an order or contacting support.
- Device Information: Model, serial number, firmware version and usage logs collected to deliver optimal performance and troubleshooting.
- Usage Data: Pages visited on our site, links clicked and device interaction data through cookies and similar technologies.
How We Use Your Information
- To process and manage orders of smart devices.
- To provide customer support and respond to inquiries.
- To improve and develop our products and services based on usage patterns.
- To send updates, newsletters and notifications about new features or special offers.
- To comply with legal obligations and internal policies.
Cookies and Similar Technologies
We use cookies, web beacons and similar tracking technologies to enhance your experience on Zyphora.digital. Cookies are small data files stored on your device. You can control cookie settings through your browser. Depending on the cookie type:
- Essential Cookies: Enable basic site functionality, such as secure login and shopping cart management.
- Performance Cookies: Collect anonymous data about site usage to help us optimize content and navigation.
- Functional Cookies: Remember preferences like language selection and device settings.
- Targeting Cookies: Deliver content relevant to your interests and measure campaign effectiveness.
GDPR Compliance
If you are located in the European Economic Area, the UK or Switzerland, Zyphora.digital acts as a controller for your personal data under GDPR (Regulation 2016/679). Our lawful bases include consent, contractual necessity and legitimate interests. You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data when it is no longer necessary.
- Restrict or object to data processing.
- Receive your data in a portable format.
- Withdraw consent at any time without affecting prior processing.
To exercise these rights, please contact us using the details below. You may also lodge a complaint with a supervisory authority.
Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.
Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this policy as our services evolve. The "Last updated" date at the top reflects when changes were made.
Contact Us
For questions about this Privacy Policy, please contact us at:
Building 25, Road 58, Block 12, Al Bida’a, Hawalli, Kuwait City, 32017, KuwaitPhone: +96556647883
Business ID: KW-1532269
For further inquiries, visit Contact Us.